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Live in Style with our Luxury Hotels & Resorts Program

Our selection of more than 2,000 of the world’s finest hotels and resorts offers you the ultimate in luxury and exceptional benefits. Whether you are travelling with family, friends or that special someone, we offer a virtually infinite variety of luxurious hotels and destinations around the world.

Available for cards issued in: Australia, China, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, Vietnam. 

Mastercard® Flight Delay Pass™

Relax and enjoy complimentary access to selected airport lounges worldwide if your flight is delayed.

Click here to find out more about Mastercard Flight Delay Pass

Shop and Be Worry Free

Concerns over purchases made online are pervasive across the globe as more embrace a digital lifestyle. With Platinum Mastercard you can be assured of your transactions and have peace of mind whenever you shop online.

Zero Liability

When you use your Mastercard, you can pay with confidence. Have peace of mind knowing that the financial institution that issued your Mastercard, won't hold you responsible for "unauthorized transactions". As a Mastercard cardholder, Zero Liability applies to your purchases made in the store, over the phone, online or via a mobile device and ATM transactions.

As a cardholder, you will not be held responsible for unauthorized transactions if:

  • You have used reasonable care in protecting your card from loss or theft; and
  • You have promptly reported to your financial institution when you knew that your Mastercard was lost or stolen.

Some exceptions may apply and is subject to applicable local laws. If you have questions regarding Zero Liability coverage or you suspect unauthorized use of your card, contact your financial institution IMMEDIATELY.

e-Commerce Protection

The rapid rise in online shopping is transforming the way we select and pay for purchases, opening up an ever-widening range of products from home decor to haute couture. To ensure you can make online purchases with complete confidence, e-Commerce Protection is provided automatically for purchases made with your Platinum Mastercard® card.

It provides worldwide coverage for online purchases up to USD 200 and covers you if:

  • Incomplete delivery or wrong item delivered
  • Improperly functioning due to physical damage to delivered items
  • Non-delivery of purchase after 30 days of the scheduled delivery

Plus, Mastercard has made the claims process faster and easier than ever. To file a claim, simply click here

Note: eCommerce Protection is currently only available for Platinum Mastercard credit cards issued out of China, Hong Kong, Malaysia, Singapore, South Korea, Philippines Thailand and Vietnam.

Click to view the full insurance coverage, exclusions and terms and conditions for ChinaHong Kong (English)Hong Kong (Traditional Chinese), IndonesiaMalaysia (Bahasa Malaysia), Malaysia (English), PhilippinesSingaporeSouth Korea (English), South Korea (Korean), Thailand (English), Thailand (Thai), Vietnam (English) and Vietnam (Vietnamese). Alternatively, please refer to the relevant documents from your card issuer for more details.

All the above insurances are subjected to Terms and Conditions which can be altered with notice by Mastercard. Coverage may vary by issuer or country of issuance. Please contact your issuer for full details.

Get Connected at More Than 1 Million Wi-Fi Hotspots Around the World

Boingo Wi-Fi for Mastercard Cardholders gets you connected at more than 1 million Wi-Fi hotspots around the world, at no additional cost. Complete a one-time registration, download the Boingo Wi-Finder app and get online with just a few clicks. Stay in touch with the people and things that matter most, whether you’re enjoying coffee around the corner or traveling around the world.

As a Platinum Mastercard cardholder, you will receive:

  • Fast, easy-to-use, premium quality Wi-Fi at more than 1 million hotspots worldwide
  • Unlimited access at Boingo Wi-Fi locations which include airports, hotels, coffee shops, restaurants, inflight and more
  • Connections on up to four devices including mobiles, tablets and laptops
  • Passpoint technology at more than 150,000 hotspots

Note: This benefit may not be available to all issuers. Please check with your issuing bank for details.

Mastercard® Concierge

Whether you're booking an around-the-world vacation or requesting for a dining reservation, you can count on our expert service professionals from Mastercard Concierge to provide you personal support. 

Note: This benefit may not be available to all issuers. Please check with your issuing bank for details. 

Get a Platinum Mastercard®

Unlock richer experiences both at home and overseas.